General Manager

Wat je gaat doen

The Role

As General Manager, you'll take ownership of the day-to-day running of your coffee bar, ensuring everything runs smoothly while delivering the high standards Hagen is known for.

You'll lead from the front, develop your team and create an environment where both customers and employees feel valued.

Key Responsibilities

Manage the day-to-day running of the bar.

Lead the team and make sure everyone has the support they need.

Make sure customers always receive friendly and consistent service.

Keep on top of sales, targets and the overall performance of the bar.

Maintain high standards of coffee, cleanliness and food safety.

Manage stock, ordering and waste.

Organise rotas and make sure the bar is properly staffed.

Work with the Operations team on anything that needs improving.

Support the team on the floor, especially during busy periods.

Make sure the bar is a positive place to work for everyone.

Wat we vragen

What We're Looking For

Previous management experience in coffee, hospitality or a similar environment.

Someone who enjoys working with people and has a genuine interest in coffee.

Confident leading a team and dealing with the challenges that come with managing a busy bar.

Good understanding of sales, staffing and day-to-day costs.

Organised, approachable and reliable.

Someone who is happy to be hands-on and help out wherever needed.

Able to make decisions, handle problems and take responsibility.

Good communication skills and a positive attitude.

Fluent in English. Dutch would be a bonus.

Wat we bieden

What We Offer

€35,000 - €42,000 per annum.

The opportunity to join a growing international speciality coffee brand.

A supportive, passionate and ambitious team.

Opportunities for career development and progression.

A working environment where your ideas and contributions are valued.

The chance to make a real impact on Hagen's continued growth in Amsterdam.